2019 – State of the Market
Empowered consumers, energy democratization and convergence of industries brings
opportunities and threats to the utility industry. Utilities are responding to these as per their
inherent strength, perception of the industry macro-environment, and regulatory framework.
While ensuring a resilient grid and satisfied customer services remains the at the core, utilities
are also exploring new business models and leveraging exponential technology to harness the
abundance of Business 4.0 offers.
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