BEGIN:VCALENDAR
VERSION:2.0
METHOD:PUBLISH
CALSCALE:GREGORIAN
PRODID:-//WordPress - MECv7.24.0//EN
X-ORIGINAL-URL:https://utilityanalytics.com/
X-WR-CALNAME:Utility Analytics Institute
X-WR-CALDESC:Utility led community for analytics professionals
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-PUBLISHED-TTL:PT1H
X-MS-OLK-FORCEINSPECTOROPEN:TRUE
BEGIN:VEVENT
CLASS:PUBLIC
UID:MEC-bacea30d16b0bb49c20bbd59106591e4@utilityanalytics.com
DTSTART:20260512T160000Z
DTEND:20260512T170000Z
DTSTAMP:20260311T193400Z
CREATED:20260311
LAST-MODIFIED:20260423
PRIORITY:5
SEQUENCE:1
TRANSP:OPAQUE
SUMMARY:May 12 Customer Analytics Community – From Verbatims to Executive Insights with Databricks Genie: Ask NPS
DESCRIPTION:Join the Customer Analytics Community on Tuesday, May 12, 2026 at 11:00 AM CT for a presentation with Q&A/open discussion on “From Verbatims to Executive Insights with Databricks Genie: Ask NPS” led by Priya Yadav, Principal Supervisor-Data Science at DTE Energy.\nSession Description:\nAs open‑text customer feedback continues to scale, leaders struggle to convert verbatims into timely, decision‑ready insights. This session demonstrates how Databricks Conversational AI tools streamline that process—rapidly synthesizing unstructured feedback and highlighting what executives need to know.\nThe process shifted from manual review and static summaries to on‑demand, natural‑language access to customer sentiment, key themes, and emerging trends—making customer feedback faster to consume, easier to interpret, and more actionable in day‑to‑day decision making.\n \n*UAI Utility Members can register and access all nine of our Analytics Communities via our Community Page ( https://utilityanalytics.com/communities/ ). Not a part of the Customer Analytics Community and want to join this session? Please use our direct link here ( https://utilityanalytics.com/communities/customer-analytics/ ) to request access. You will find the Teams meeting credentials to the upcoming meeting at the top of the feed on this page. If you have any questions or run into any issues, please contact us at info@utilityanalytics.com ( mailto:info@utilityanalytics.com ).\n
URL:https://utilityanalytics.com/events/customeranalyticsmay2026/
CATEGORIES:Community Meeting
LOCATION:Virtual
END:VEVENT
END:VCALENDAR