Customer Strategy

Customer Data Analytics Part 1: Inventing on Behalf of your Customers

Customer Analytics will help utilities provide better service and identify new opportunities, but not without adopting a new perspective on customers. From the 13th century until the early 19th century, roughly 600 years, people connected pieces of paper…

Vanessa EdmondsFebruary 12, 2019

Whitepapers

Enhancing Analytics Success with Data Governance and Integration: Common Mistakes and Best Practices

Most utility executives and upper-level management cannot go a day without hearing from a vendor about how machine learning and artificial intelligence (AI) will revolutionize the utility industry. The truth is, these technologies are already revolutionizing operations and…

Lauren CallawayFebruary 1, 2019

Asset & Workforce Grid Strategy Technology Webinars

On-Demand: The Future of Reliability Planning

Customers and regulators have expectations that reliability levels should continue to improve without any substantial costs to themselves. Utilities want to provide continual reliability improvements for their customers, but need to do it in the most efficient and…

Lauren CallawayJanuary 30, 2019

Grid Strategy

Protecting the grid in a time of increasing complexity

Grid reliability cannot be maintained in a silo. The North American bulk power system is a highly complex machine. It is also one of the most critical infrastructures to society and as electrification expands into every aspect of…

James MerloJanuary 30, 2019

Asset & Workforce Technology

It’s twelve o’clock, do you know where your unhealthy transformers are?

Let’s face it. The utility industry is asset-intensive. Even with disruptions to centralized supply and delivery models, there will still be physical assets to maintain. Over the last three decades, asset management practices have evolved from routine maintenance…

Jill FeblowitzJanuary 24, 2019

Technology

Is R Shiny the Holy Grail for publishing analytics?

UAI's Analytics Architecture & Technologies group is exploring strategies for publishing analytics models. R Shiny has recently risen to the top at many organizations. Data visualization tools have brought many benefits to the utility industry, making it easier…

Jill FeblowitzJanuary 16, 2019

Strategy

Ask utilities about their data challenges, and they will come

How to create data solutions for utilities that they actually need Most people who were around circa 1990 know the quote from the Field of Dreams: “If you build it, they will come.” While this approach worked out…

Vanessa EdmondsJanuary 15, 2019

Strategy

The Value of Utility Data: Sunshine or Oil?

Utilities need to take a few things into account before they can extract value out of their data. We’ve all heard it; data is the new oil. It’s valuable. It’s a differentiator. Like crude oil, it needs to…

Carol StimmelJanuary 10, 2019

Grid Technology

Valuable new data sources for utilities

New data sources for power utilities continue to emerge, a trend that is likely to continue in the digital age. Whether these new data sources can and will be harnessed by utilities for significant value, however, remains an…

John McDonaldJanuary 7, 2019

Customer Grid Strategy Technology

How the utility can do more than just light up the town

The best way to your customers may be through the front doors of City Hall. In the late 1990s, I was working with a cable company that was deeply invested in selling high speed data services to the…

Carol StimmelJanuary 2, 2019

Strategy

Do you really want your utility to be data-centric?

It is absurd to think that there is a single modernized utility that doesn’t derive some significant value from analyzing data. Without data and its analysis, it’s impossible to improve customer segmentation for improved demand-response targeting, revenue protection,…

Carol StimmelDecember 20, 2018

Asset & Workforce

Predictive maintenance improves asset efficiency for the energy industry

Predictive maintenance growth in North American markets a result of high potential for ROI and operational benefits. Equipment manufacturers, engineering, procurement and construction (EPC) companies, and power and process plant owners and operators for the energy industry commonly…

Dr. Sean OttoDecember 18, 2018

Vanessa Edmonds

Customer Data Analytics Part 1: Inventing on Behalf of your Customers

Enhancing Analytics Success with Data Governance and Integration: Common Mistakes and Best Practices

On-Demand: The Future of Reliability Planning

Protecting the grid in a time of increasing complexity

It’s twelve o’clock, do you know where your unhealthy transformers are?

Is R Shiny the Holy Grail for publishing analytics?

Ask utilities about their data challenges, and they will come

The Value of Utility Data: Sunshine or Oil?

Valuable new data sources for utilities

How the utility can do more than just light up the town

Do you really want your utility to be data-centric?

Predictive maintenance improves asset efficiency for the energy industry

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