Louis Morgan, Author at Utility Analytics Institute

Asset & Workforce

Asset Performance Management: has the time for utilities to invest finally arrived?

Utilities around the world are waking up to the reality that they must prioritize their investments based on asset health and not age. Gaining an accurate assessment of an asset’s health can be a complicated task, however; drawing…

Louis MorganMarch 20, 2019

Grid Strategy Technology

This is what an analytics partnership looks like: Avista and PNNL’s collaboration

Avista and the Pacific Northwest National Laboratory (PNNL) recently signed a Memorandum of Understanding (MOU) to work together on advancing the grid. You may know that PNNL has been active in developing the concept of transactive energy, “a…

Jill FeblowitzMarch 19, 2019

Grid

Making Sense of Sensors in the Age of the Smart Grid

Grid operators across Europe are experiencing higher maintenance and reinforcement costs than ever before and, without significant increases in funding, are realizing that they must fundamentally change the way that their assets are operated, maintained and replaced. In…

Louis MorganMarch 14, 2019

Technology

TOU Rates: Marketing Financial Benefits of EV Ownership

In the face of declining profits, utility companies are recognizing Electric Vehicle (EV) charging as a viable source of revenue. According to a report from the Vermont Energy Investment Corporation, a comprehensive shift to EV charging is estimated…

Vanessa EdmondsMarch 12, 2019

Technology

Blockchain linking business challenges and solutions for utilities (Blockchain series part 1)

Once regarded as a back-door payment solution for less-than-legal online commerce, Blockchain is moving into the mainstream due to its ability to solve complex problems quickly and efficiently. Blockchain has moved away from its tech audience niche, with…

Jill FeblowitzMarch 7, 2019

Customer Strategy Technology

Customer and Data Analytics Part 2: Mastering Utility Customer Satisfaction 2.0 through AI

AI is becoming indispensable across industries, and utilities are not immune. Back in 2012, the Aberdeen group reported that merely 18% of utility industry businesses believed that customer satisfaction was important. Since then, several well-documented market factors have…

Vanessa EdmondsFebruary 28, 2019

Grid Strategy Technology

Expedite Energy Transformation by Adopting Proven Practices

5 Precepts That Promote Effective Power System Planning and Operations In November 2018, the European Commission adopted a strategic long-term vision for a prosperous, modern, competitive, and climate neutral economy by 2050. Wide-scale energy transformation is central to…

Jaqueline Cochran, Douglas Arent, Jeffrey LoganFebruary 26, 2019

Grid

Operational Analytics: Avoid “Get Rich Quick” Schemes

Defined in the negative, operational analytics are not about those precious “aha” moments or dramatic storytelling; they are about making better decisions in the moment. While there are many popular press stories generated about the beneficial returns from…

Carol StimmelFebruary 19, 2019

Customer Strategy

Customer Data Analytics Part 1: Inventing on Behalf of your Customers

Customer Analytics will help utilities provide better service and identify new opportunities, but not without adopting a new perspective on customers. From the 13th century until the early 19th century, roughly 600 years, people connected pieces of paper…

Vanessa EdmondsFebruary 12, 2019

Whitepapers Sponsored

Enhancing Analytics Success with Data Governance and Integration: Common Mistakes and Best Practices

Most utility executives and upper-level management cannot go a day without hearing from a vendor about how machine learning and artificial intelligence (AI) will revolutionize the utility industry. The truth is, these technologies are already revolutionizing operations and…

Lauren CallawayFebruary 1, 2019

Grid Strategy

Protecting the grid in a time of increasing complexity

Grid reliability cannot be maintained in a silo. The North American bulk power system is a highly complex machine. It is also one of the most critical infrastructures to society and as electrification expands into every aspect of…

James MerloJanuary 30, 2019

Asset & Workforce Technology

It’s twelve o’clock, do you know where your unhealthy transformers are?

Let’s face it. The utility industry is asset-intensive. Even with disruptions to centralized supply and delivery models, there will still be physical assets to maintain. Over the last three decades, asset management practices have evolved from routine maintenance…

Jill FeblowitzJanuary 24, 2019

Louis Morgan