Jill Feblowitz, Author at Utility Analytics Institute

Technology Customer Grid

Oracle customers testing analytics solutions for EV adoption and integration

Oracle is ramping up investment in analytics-based products and services to facilitate smoother utility operations alongside booming EV adoption. Oracle recently announced that the company is “test driving” EV analytics with several partner utilities. Oracle takes a two-pronged…

Jill FeblowitzJuly 23, 2019

Customer

Tendril & Simple Energy merger Uplight strives to alleviate IT integration headaches

Uplight wants to make it easier for utilities to do more for their customers—and for IT teams work with their solutions on the back end. By now the word has gotten out on the formation of Uplight, born…

Lauren CallawayJuly 18, 2019

Grid Technology

A virtual environment with AI-powered digitization

AI-powered technologies are transforming business models, value streams, and revenue opportunities throughout the electric power industry. The prime directive for the “Charging Ahead” department at T&D World is to explore new technologies and older technologies that are being reestablished or…

Gene WolfJuly 17, 2019

Asset & Workforce Technology

Utilities discuss working safely with augmented reality at IEEE ESMO 2019

The same technology that superimposes bunny ears on Snapchat is also changing the fabric of utility workforce operations. Last month at the IEEE ESMO Convention, representatives from American Electric Power (AEP), Burns & MacDonnell, XR Product Line, Pillar…

Lauren CallawayJuly 10, 2019

Grid Technology

JEA is building flexibility into management of power and water

JEA is preparing for a flexible grid for power and water With the introduction of new sources of power, both distributed and centralized, along with more frequent extreme weather conditions, utilities are looking for ways to enable a…

Jill FeblowitzJuly 2, 2019

Technology

It’s a Mad, Mad, Mad MADLab

Duke Energy's MADLab (machine learning, artificial intelligence and deep learning) initiative is an important driver of innovation culture. For the younger audiences reading T&D World, you will need to Google “It’s a Mad, Mad, Mad, Mad World,” a 1963…

Mark JohnsonJune 28, 2019

Grid Strategy

Grid Analytics: Good or Great?

To thrive in the grid of the future, we must leverage analytics to move from good to great. As a kid growing up in Wyoming, I played every sport and, being from a small town, was considered good…

Mark JohnsonJune 26, 2019

Grid Technology

How to Determine the Right Mix of DER

The Austin Energy SHINES project optimizes utility-scale and behind-the-meter resources with a mix of centralized and distributed intelligent systems. Austin Energy is transitioning rapidly into a utility with significantly high levels of renewable resources. In 2015, only 20%…

Lisa MartinJune 25, 2019

Whitepapers Technology

Utility Disruptors Report 2019: Artificial Intelligence, Electric Mobility and Blockchain

Data is fueling disruption everywhere, and the utility industry is no exception. The exponential accumulation of data is a global phenomenon that is turning many industries on their heads. Research suggests that the amount of data doubles roughly…

Lauren CallawayJune 24, 2019

Customer Technology

In-home Voice Assistants for Utility Customers Part 1: “The New, Better, Mobile Experience”

Sales of in-home voice assistants are surging. According to a report by Market Research Future, the market for this technology is anticipated to achieve revenues worth USD 7.8 billion by 2023 while growing at 39.27 percent of CAGR…

Vanessa EdmondsJune 21, 2019

Strategy

Using data to weigh the pros and cons of performance-based rates

Utilities are relying more on data to minimize the risk of taking on new rate structures. Performance-based regulation (PBR) has been in the news, with Nevada approving legislation calling for a PBR process. Hawaii just approved a Phase…

Jill FeblowitzJune 18, 2019

Customer

Customer journey analytics for payment arrangements

Consider this scenario: your utility notices that there was a high volume of calls to make payment arrangements for residential customers in the months immediately following high bill season. Analysis of the calls by disposition code reveals a…

Vanessa EdmondsJune 13, 2019