Almost a decade ago, the Customer Experience group at the Orlando Utilities Commission (OUC) began looking for use cases to demonstrate the value of investing in customer data and analytics. The team knew if it could test concepts…
Tuesday, April 16, 2024 2:00 PM ET / 1:00 PM CT / 11:00 AM PT / 7:00 PM GMT Duration: 30 Minutes Sponsor: Denodo Register Today! Already registered? Click here to log in! In recent years, Generative AI (GenAI) has…
In an era of digital transformation reshaping industries across the globe, the utilities sector finds itself at a crucial crossroads. The transition from viewing consumers as mere "rate payers" to recognizing them as "customers" underscores a broader industry…
Today's utilities industry landscape demands a deeper understanding of customers, and data is the key! By embracing a modernized data-driven customer experience, utilities can reveal powerful insights and forge meaningful connections with their customers on a personal basis.…
Chart the Course to Generative AI in Utilities Join a collaborative discussion with 5 trailblazing experts as they share their experiences exploring this transformative technology. This webinar, hosted by Utility Analytics Institute (UAI) delves into practical considerations,…
Utility emergency operation centers (EOC) make critical decisions for public safety based on information like weather, asset status, vegetation, and topography. Training on sustainable simulation tools ensures that those decisions can be made quickly and lead to the…
New capability allows customers to enable automation of complex tasks and to deliver customized, up-to-date answers for their applications based on their proprietary data Amazon Web Services expanded its fully managed foundation model (FM) service called Amazon…
Powered by machine learning, the service helps companies match and link records stored across various applications, channels, and data stores Amazon Web Services (AWS) has announced the availability of AWS Entity Resolution, a machine learning-powered analytics service…
The sustainability software helps track and manage environmental, social, and governance (ESG) performance Digital Realty has selected IBM Envizi ESG Suite to collect, analyze and report on its environmental, social, and governance (ESG) performance across its network…
With over 500 transmission substations and 16,400 miles of power lines, the transmission group at Tennessee Valley Authority (TVA) has plenty of assets to manage — and analytics is one of the go-to tools for the job. To…
Rethinking Utilities’ Approach to Forecasting Which of these is a good reason to deploy advanced, AI-powered models in energy forecasting? Navigating the increase in extreme weather events and intermittent generation. Responding to regulatory changes and shifts in energy…
Searing heat, torrential rain, devastating floods, intense windstorms, and wildfires. Our grandmothers’ and grandfathers’ asset management models may no longer be sufficient to meet the dynamic environmental challenges threatening the U.S. electrical grid. Modern tools such as real-time…
New generative AI-powered capabilities enhance efficiency and streamline HR processes for candidates, employees, managers, and recruiters Oracle has introduced new generative AI capabilities within its Fusion Cloud Human Capital Management (HCM) system. These capabilities are supported by the…
Quick summary: Faced with increasing pressures to enhance the reliability and security of their grid operations, utilities are leveraging intelligent automation and reaping the rewards. Since the dawn of the electrical age, monitoring and controlling all the moving pieces that…
The solution makes it easier for customers to get valuable real-time insights by combining their data in object storage with database data Oracle has announced the general availability of MySQL HeatWave Lakehouse, a solution that allows customers…
New data-centric approach to AI makes it easier to build, deploy and manage LLM applications, enabling customers to accelerate their generative AI journey. Databricks has introduced new Lakehouse AI innovations designed to simplify the development of generative…
One of the most important functions of an electric utility is to safely provide reliable and dependable power to its customers. This obligation includes building redundant circuit paths, insulating conductors, installing animal barriers, installing switches and reclosers, trimming…