July 14 Data Science Community – Featured during UAI Community & Innovation Week

Join the Data Science Community during UAI Community & Innovation Week, our brand-new virtual event bringing together utility analytics professionals from across the industry for a full week of innovation, collaboration, and forward-looking discussions.

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IMPORTANT: Registration Required to Attend* | Register Today!
*All UAI Utility and Solution Provider Members and non-member utility organizations receive complimentary registration to UAI Community & Innovation Week.

Useful Links:
• Register today to reserve your seat
• Learn more about UAI Community & Innovation Week
• View the full event schedule 
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Featured Data Science Community Conversation:
• Tuesday, July 14, 2026 | 2:00 – 3:00 PM ET
• Full session details below!

To attend this featured Data Science Community session, registration for UAI Community & Innovation Week is required. By registering, you’ll gain access not only to this featured Data Science Community session, but also the full week of Community & Innovation Week programming taking place July 13–17, 2026, including sessions focused on analytics, AI, innovation, and utility transformation.

Session Title: Harnessing Gen AI to Provide Bill Explanations in the Customer Mobile App

Session Description:
Imagine being able to turn one of the most confusing, frustrating customer experiences—the monthly energy bill—into something clear, personalized, and even empowering. Explain Your Bill does exactly that: it breaks down a customer’s bill into simple, intuitive insights, showing not just what they’re paying, but why—highlighting usage trends, key drivers of changes, and opportunities to save. Instead of static statements, customers get a dynamic, transparent view of their energy story, building trust, reducing call volume, and creating a foundation for smarter, more proactive engagement across digital channels.

Speaker:

Jake Brown, Director, Customer Data and Gen AI – Duke Energy

Liz Escobar, IT Director, Customer Engagement & AI – Duke Energy

Questions? If you have any questions or run into any issues, please contact us at info@utilityanalytics.com.