customer analytics - Utility Analytics Institute

March 10 Customer Analytics Community – Topic TBD

Join the Customer Analytics Community on Tuesday, March 10, 2026 at 11:00 AM CT for our March 2026 Customer Analytics Community Conversation. More information on this

February 10 Customer Analytics Community – How SRP is Leveraging AMI Data and Predictive Modeling to Effectively Grow its Residential Demand Response Program

Join the Customer Analytics Community on Tuesday, February 10, 2026 at 11:00 AM CT for a presentation with Q&A/open discussion on, “How SRP is Leveraging AMI Data

January 13 Customer Analytics Community – From Complaints to Clarity: Using Automation and Live Analytics to Improve Customer Experience

Join the Customer Analytics Community on Tuesday, January 13, 2026 at 11:00 AM CT for a presentation with Q&A/open discussion on, “From Complaints to Clarity: Using Automation

December 9 Customer Analytics Community – CORTEX — A GenAI Platform for Enterprise Insights At-Scale

Join the Customer Analytics Community on Tuesday, December 9, 2025 at 11:00 AM CT for a presentation with Q&A/open discussion on, “CORTEX — A GenAI Platform for

November 11 Customer Analytics Community – Turning Insight into Action: An Informal Customer Analytics Brainstorming Conversation

Join the Customer Analytics Community on Tuesday, November 11, 2025 at 11:00 AM CT for an informal brainstorming session on, “Turning Insight into Action: An Informal Customer