August 12 Customer Analytics Community – The Future of Customer Service
Join the Customer Analytics Community on Tuesday, August 12, 2025 at 11:00 AM CT for a presentation with Q&A/open discussion on, “The Future of Customer Service” led by
Tag: customer analytics
July 8 Customer Analytics Community – Leveraging AMI Analytics for Electrification, Decarbonization, and Customer Personalization
Join the Customer Analytics Community on Tuesday, July 8, 2025 at 11:00 AM CT for a presentation with Q&A/open discussion on, “Leveraging AMI Analytics for Electrification, Decarbonization,
June 10 Customer Analytics Community – Residential Customer Segmentation – the Journey
Join the Customer Analytics Community on Tuesday, June 10, 2025 at 11:00 AM CT for a presentation with Q&A/open discussion on, “Residential Customer Segmentation – the Journey”
May 13 Customer Analytics Community – Trusted AI in Action: Designing Proactive Notifications to Reduce Call Drivers with Confidence
Join the Customer Analytics Community on Tuesday, May 13, 2025 at 11:00 AM CT for a presentation with Q&A/open discussion on “Trusted AI in Action: Designing Proactive
Using data science to break down program silos and better serve your customers
What if you could double the performance of your utility’s program portfolio without increasing marketing spend? The development of new technologies and new ways of
