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Analytics as Strategy: Integrating Analytics to Drive Customer Value and Operational Excellence
May 22, 2018 @ 2:00 PM - 3:00 PM EDT
Integrating Analytics to Drive Customer Value and Operational Excellence
While many utilities understand that the analytics discipline offers many benefits, crafting an actionable analytics strategy has proven more difficult. In this session, Joe Tellez and Andrew Braeger of Tacoma Public Utilities, will share how they’ve effectively developed an enterprise approach to utility analytics that is integrated with the utility business strategy.
Learn ways to analyze data and evaluate trends to:
- How Tacoma Public Utilities leveraged a systematic process to develop a clear vision for utility analytics
- How attendees can apply Tacoma’s learnings to craft their own actionable analytics strategy
- Lessons learned around socializing the value of utility analytics to skeptics
- How leveraging cloud-based data platforms can help deliver value more quickly than traditional solutions
- How to develop a blueprint for the future of the utility analytics technology and tools ecosystem
Speakers:
- Joe Tellez, CIO Tacoma Public Utilities
- Andrew Braeger, Solution Architect, Tacoma Public Utilities