The brightest person in the room might also be the worst one at telling a story. In the early years of in-home energy display technology, there was an ongoing and often heated debate over how to drive behavior…
Carol StimmelNovember 15, 2018
Demanding times call for innovation and utilities have responded by getting involved. Traditionally risk averse, utilities now recognize that they can learn from companies that are born of a culture of fail fast, learn and move on. Active…
Jill FeblowitzOctober 30, 2018
NJ, CT, CO, SD improve most; MA and CA lead. As the U.S. government loosens environmental rules, states are investing more in energy efficiency and delivering increased power savings, according to the 2018 State Energy Efficiency Scorecard. This…
Nikki ChandlerOctober 10, 2018
Data privacy is bubbling up across markets as a major issue to be faced. The DataGuard Initiative is aiming to be a source of support for utilities. When widespread furor erupted over FaceBook and Cambridge Analytica’s unauthorized uses…
Judith SchwartzOctober 5, 2018
Tuesday, September 25th, 11:00am-12:00pm Eastern Clutter created by years of Excel usage is inescapable in the utility industry, as are its associated bad consequences. A few years ago The Energy Authority (TEA) decided to utilize R to break…
Lauren CallawaySeptember 1, 2018
As we reported recently, the new JD Power’s J.D. Power 2018 Electric Utility Residential Customer Satisfaction Study is out and it is good news for utilities. For the seventh consecutive year, customer satisfaction is up, which JD Powers believes…
Jill FeblowitzAugust 21, 2018
Raiford Smith, VP of Energy Technologies and Analytics at Entergy, shares insights based on his experiences with analytics and change management. One of my favorite childhood songs was Elmo & Patsy’s Grandma Got Run Over by a Reindeer.…
Raiford SmithAugust 16, 2018
Deploying analytics has become a top priority for utilities and is driving significant investments. By now, most utilities know that there’s a slew of well-documented analytics use cases with proven value. Analytics technology can provide answers to complex problems…
Jill FeblowitzAugust 14, 2018
City of Tallahassee Utilities is undergoing an enormous transformation, and is working to put analytics into the hands of its employees through a self-service campaign using Alteryx/Tableau solutions. David Carnes, Mobile Systems Data Coordinator, shares some insights from…
Lauren CallawayAugust 7, 2018
The cities of New York, Los Angeles, and Grand Rapids, Michigan have each turned to a new technology to track customer sentiment of their police forces. The technology is called Elucd, and the goal is to monitor public…
Lauren CallawayAugust 2, 2018
The new JD Power’s J.D. Power 2018 Electric Utility Residential Customer Satisfaction Study.SM is out and it is good news for utilities. For the seventh consecutive year, customer satisfaction is up. Many in the industry are curious about what…
Jill FeblowitzJuly 31, 2018
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RECENT TWEETS
Municipal utilities have the reputation of being dedicated to the customer and dedicated they are, especially when it comes to meeting customers’ desires for sustainability. https://t.co/zSvyfISvlO
The resilience matrix has provided @TVAnews methodologies to understand severe storms and plan for future events. https://t.co/yEsS1grZD1
Demanding times call for innovation and utilities have responded by getting involved. Traditionally risk averse, utilities now recognize that they can learn from companies that are born of a culture of fail fast, learn and move on. https://t.co/YePVke1rpC
#UAWeek2018 was an absolute blast! Take a look here to see some highlights, you may just see your face! https://t.co/JyaADhcWZQ
