The cities of New York, Los Angeles, and Grand Rapids, Michigan have each turned to a new technology to track customer sentiment of their police forces. The technology is called Elucd, and the goal is to monitor public…
Lauren CallawayAugust 2, 2018
While many utilities understand that the analytics discipline offers heaps of benefits, crafting an actionable analytics strategy has proven much more difficult. In less than two years, Tacoma Public Utilities (TPU) has engaged in a rapid transformation effort…
Lauren CallawayJuly 24, 2018
The Analytics Architecture & Technology Advancement Group at UAI meets to share insights and experience on the use of customer segmentation. This is a report out of the discussion. In an ideal working environment, we have no barriers. We can…
Lauren CallawayJuly 20, 2018
The Customer Analytics Advancement Group at UAI meets to share insights and experience on the use of customer segmentation. This is a report out of the discussion. Knowing your customer is the key to business success for nearly…
Lauren CallawayJuly 10, 2018
Andy Kapp, lead enterprise architect at Evergy, discusses how the right approach to technology can help to create an analytics culture. What types of benefits and ROI has your utility observed from adopting analytics? A data driven culture,…
Andy KappJuly 2, 2018
Jen Owens of Pacific Gas & Electric's Digital Catalyst Group discusses how agile product development teams at PG&E have developed tools to optimize asset management via data science and advanced analytics. How did your agile product development team…
Peter ManosJune 28, 2018
It’s undeniable - analytics provide utilities with opportunities to realize significant cost savings in work and asset functions. Additionally, improvements in network reliability, regulatory compliance, customer satisfaction and safety can be achieved. Obtaining these benefits requires a focused…
Lauren CallawayJune 27, 2018
Each month, UAI members gather to discuss the role of data analytics in grid optimization. This is a report out of recent discussions. It’s not 2008 anymore, but there is something in the air in terms of utilities…
Lauren CallawayJune 20, 2018
The energy industry is evolving at a rapid speed, and utilities are embracing data and analytics to counter challenges and create new opportunities. But, with their unique regulatory structure and the complexity of managing energy resources, utilities have…
Lauren CallawayJune 20, 2018
The electric grid as we know it is changing. The generating resource mix is shifting with the retirement of natural gas, coal and nuclear plants combined with the introduction of renewable energy resources, such as wind and solar…
Ryan D. QuintJune 4, 2018
Data Privacy is top of mind across markets, due in part to the mandatory implementation of GDPR to all companies that do business within the European Union, in addition to the accumulation of headlines involving high-profile privacy violations (Red…
Lauren CallawayMay 24, 2018
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Brett Carter, Executive Vice President and Chief Customer & Innovation Officer at @xcelenergy, discusses the company’s partnership with @Google. https://t.co/rBfywtK70e
