Delivering Utility Customer Value with Analytics and the Digital Grid

Utilities have historically had a very distinct wall between the siloes of customer operations and grid operations. Within each of these siloes were systems, data, processes, and people that never cross paths.

Today, with the advent of energy prosumers, two-way energy flows, microgrids, EV charging infrastructure and intelligent IoT devices, the line between grid and customer is blurred.

Utilities have an opportunity to embrace technology and innovative business models in order to delight customers, improve reliability, and unlock new revenue streams. This will require a robust data analytics platform that delivers value today and can evolve to future demands.

Join this webinar to hear from industry experts as we discuss the key capabilities required for a new customer and grid operating paradigm, including:

• Deeper customer insights driving new services and products for customers
• Flexible and open data analytics platform that supports/enables emerging use cases from the edge to the cloud and data center
• Optimized integration of microgrids and renewables through devices that perform analytics on data in motion
• Advanced decision-making from integration of edge analytics with traditional enterprise and 3rd party systems