The cities of New York, Los Angeles, and Grand Rapids, Michigan have each turned to a new technology to track customer sentiment of their police forces. The technology is called Elucd, and the goal is to monitor public…
While many utilities understand that the analytics discipline offers heaps of benefits, crafting an actionable analytics strategy has proven much more difficult. In less than two years, Tacoma Public Utilities (TPU) has engaged in a rapid transformation effort…
The Analytics Architecture & Technology Advancement Group at UAI meets to share insights and experience on the use of customer segmentation. This is a report out of the discussion. In an ideal working environment, we have no barriers. We can…
Stan Hoptroff, VP, CTO, and Director of Information Technology at the North American Electric Reliability Council, discusses the use of NERC's ERO Enterprise CMEP technology to streamline compliance monitoring and reduce risk. Maintaining reliability across the bulk power system…
Andy Kapp, lead enterprise architect at Evergy, discusses how the right approach to technology can help to create an analytics culture. What types of benefits and ROI has your utility observed from adopting analytics? A data driven culture,…
Jen Owens of Pacific Gas & Electric's Digital Catalyst Group discusses how agile product development teams at PG&E have developed tools to optimize asset management via data science and advanced analytics. How did your agile product development team…
It’s undeniable - analytics provide utilities with opportunities to realize significant cost savings in work and asset functions. Additionally, improvements in network reliability, regulatory compliance, customer satisfaction and safety can be achieved. Obtaining these benefits requires a focused…
There is a new mindset coming to the forefront for utility leadership, a mindset that says: “Data must be considered a vital asset to the enterprise.” Without this statement, grid modernization efforts will only go so far. Distribution…
The electric grid as we know it is changing. The generating resource mix is shifting with the retirement of natural gas, coal and nuclear plants combined with the introduction of renewable energy resources, such as wind and solar…
Earlier this month, Department of Energy Under Secretary for Science Paul Dabbar participated in a cross-industry White House Summit on Artificial Intelligence (AI). There were no identifiable outcomes of the meeting, but AI for utilities and power generators…
Integrating Analytics to Drive Customer Value and Operational Excellence While many utilities understand that the analytics discipline offers many benefits, crafting an actionable analytics strategy has proven more difficult. In this session, Joe Tellez and Andrew Braeger of…
Last month at the Utility Analytics Summit, four data scientists provided examples and realistic perspective on how they’ve optimized model-building for their internal customers at Southern California Edison (SCE). Two key aspects of model-building emphasized by the SCE…