Mike Smith, Author at Utility Analytics Institute

Technology Customer Grid

Using an analytics platform to build a bridge between grid and customer data

As many Utility Analytics Institute members are aware, and indeed are experiencing, utilities have historically had a very distinct wall between the siloes of customer operations and grid operations. Within each of these siloes were systems, data, processes,…

Mike SmithSeptember 27, 2018

Technology

The City of Austin wants to be zero-net-energy by 2050…here’s how

Karl Popham, Manager of Electric Vehicles and Emerging Technology at Austin Energy Recently I had the opportunity to speak with Karl Popham, Manager of electric Vehicles & Emerging Technologies at Austin Energy. At the heart of one of…

Sandi JoralemonSeptember 26, 2018

Uncategorized

Don’t miss the opportunity to learn and network at Utility Analytics Week 2018

UAI Executive Advisory Council members meeting at UA Week 2017 in San Antonio, Texas. Boulder, Colorado, September 24, 2018 - UAI will be hosting the 7th Utility Analytics Week with utility partners Jacksonville Electric Authority, Orlando Utilities Commission,…

Sandi JoralemonSeptember 25, 2018

Technology Grid

Are DER-heavy utilities being held captive by technology limitations?

The penetration of distributed energy resources (DERs) is growing rapidly. Forward looking utilities are engaged in planning exercises to learn how DERs will impact their business. Concerned utilities want to understand the impact of DERs on revenue (minus…

Jill FeblowitzSeptember 20, 2018

Customer Asset & Workforce

Hurricane Florence: storm social media snapshot

As mutual assistance crews hit the road for the Carolinas, many companies tracked their progress on social media. Not that long ago, when linemen were deployed out on storms, they didn't have smart phones or social media at…

Amy FischbachSeptember 14, 2018

Three areas that should not be overlooked in prepping for this year’s storm season

Nothing can make or break a utility like a storm. The 2017 Atlantic hurricane season that devastated Texas, Florida, Georgia, the Caribbean and Puerto Rico, was a sobering experience. Many lessons were learned that are guiding efforts to…

Sandi JoralemonSeptember 11, 2018

Technology

Gas leaks are a massive headache for utilities—but analytics can help

With the gas explosion in San Bruno in 2010 came an uptick in public attention to the hazards of pipeline leaks. Regulators in several states are mandating more regular inspections and reporting, and penalties for incidents can be…

Jill FeblowitzSeptember 4, 2018

Webinars Strategy Technology

Doing data science right in Excel-pervasive utilities (on demand)

Tuesday, September 25th, 11:00am-12:00pm Eastern Clutter created by years of Excel usage is inescapable in the utility industry, as are its associated bad consequences. A few years ago The Energy Authority (TEA) decided to utilize R to break…

Sandi JoralemonSeptember 1, 2018

Grid Technology

The future of power delivery

One word sums up all discussion of what the future grid will be — flexible. There is a great deal of speculation about what the electric power grid will look like in the next 10 to 20 years.…

Gene WolfAugust 28, 2018

Customer Grid

Getting the pulse of your customers

T&D World's Rick Bush ponders the changing utility business since his time at Georgia Power. I once had the privilege of serving as the chairman of a Georgia Power committee to see how we might better serve our…

Richard BushAugust 23, 2018

Customer Grid Strategy Technology

JD Powers Customer Satisfaction leaders – what’s analytics have to do with it? Part 2 – outages

As we reported recently, the new JD Power’s J.D. Power 2018 Electric Utility Residential Customer Satisfaction Study is out and it is good news for utilities. For the seventh consecutive year, customer satisfaction is up, which JD Powers believes…

Jill FeblowitzAugust 21, 2018

Strategy

Five lessons learned about change management

Raiford Smith, VP of Energy Technologies and Analytics at Entergy, shares insights based on his experiences with analytics and change management. One of my favorite childhood songs was Elmo & Patsy’s Grandma Got Run Over by a Reindeer.…

Raiford SmithAugust 16, 2018